Sunday, January 10, 2010

Book Chapter: Democratising Technology: A Method

Light, A. (2009) Democratising Technology: A Method, in Designing for the 21st Century: Interdisciplinary Methods and Findings (ed T. Inns), Ashgate Publishing

Democratising Technology (DemTech) was a research project that explored creative aspects of discussing digital technology with the groups being marginalised by it. In particular, the project sought to equip those most excluded from technological change with new ways to apprehend, address and evaluate the possible social and political worlds it creates. In setting up the project, there were two main goals:

1. To discover a method of inclusion that could be employed as a ‘portable workshop’, supported by an explanatory DVD.
2. To provide a showcase for inclusive thinking through the creation of artworks and an exhibition.

Barriers to Bridging: Can we cross Global Divides with Trac(k)ing Technology?

Light, A. (forthcoming) Barriers to Bridging: Can we cross Global Divides with Trac(k)ing Technology?, special issue on ‘Labelling the World’, Pervasive Computing

Product tracking technology is increasingly available to big players in the value chain which connects producers to consumers, giving them new competitive advantages. Such shifts in technology do not benefit small producers, and especially those in developing regions, to the same degree. This paper looks at the practicalities of trying to level the playing field by making a form of tracing technology available for any producer to use. In doing so, it goes beyond considering engineering solutions to examine what happens in the context of use, reporting on work with partners in Chile and India and reflecting on the potential for impact on business and community wellbeing. Reporting on the results of the “Fair Tracing” project, the paper argues that a generic trac(k)ing tool for use with the different commerce systems employed across developing regions is not likely to be useful as such. It concludes with some insights into the tensions that arise in designing a viable socio-technical system around this type of tool and considers what the wider implications may be.

The Panopticon reaches within: how digital technology turns us inside out

Light, A. (forthcoming) The Panopticon reaches within: how digital technology turns us inside out, Journal of Identity in the Information Society,

The convergence of biomedical and information technology holds the potential to alter the discourses of identity, or as is argued here, to turn us inside out. The advent of digital networks makes it possible to ‘see inside’ people in ways not anticipated and thus create new performance arenas for the expression of identity. Drawing on the ideas of Butler and Foucault and theories of performativity, this paper examines a new context for human-computer interaction and articulates potentially disturbing issues with monitoring health rather than wellbeing. It argues that by adopting explicitly social framings we can see beyond the idea of medical interventions for health to recognize the political implications of the new categorizations and their implementation in code. In the process, it critiques traditional ways of understanding machine-body relations within the field of technology design.

Performing Charlotte: a Tool to bridge Cultures in Participatory Design

Light, A., Kleine, D and Vivent, M. (2010) Performing Charlotte: a Tool to bridge Cultures in Participatory Design, International Journal of Sociotechnology and Knowledge Development, 2(1),

This paper describes the use of a performed persona as a device in cross-cultural design activities. The device serves to elicit knowledge and manage expectations in the context of participatory design workshops to explore the purpose and function of a tool for tracing the supply chain of ethical goods from producer to consumer. The use of the method with the staff of a wine producer in Chile is analyzed and the benefits and challenges identified in using the form live in workshops. We conclude that the device offers potential but also requires some confidence and skill to invoke.

Geezers, Turbines, Fantasy Personas: Making the Everyday into the Future

Light, A., Simpson, G. and Weaver, L., Healey, P.G. (2009) Geezers, Turbines, Fantasy Personas: Making the Everyday into the Future, in Proc. Creativity and Cognition 2009, Berkeley, Oct 2009

Winner of award for best paper promoting social creativity

This paper describes how a project to challenge digital exclusion resulted in GeezerPower: an artwork that is both a statement about reusable technologies and about older people’s continuing interest in the world of the future. We use the story of its production to illustrate and reflect on new methods for engaging people in decisions about the design of technology. And we explore how creative practice informed the design of an intervention workshop inspired by performance art and an exhibition of artists collaborating with older people. We conclude with some comments on marginalization, engagement and envisioning futures.

Research Project as Boundary Object: negotiating the conceptual design of a tool for International Development

Light, A. and Anderson, T. (2009) Research Project as Boundary Object: negotiating the conceptual design of a tool for International Development, in Proc. ECSCW 2009, Vienna, Sept 2009

This paper reflects on the relationship between who one designs for and what one designs in the unstructured space of designing for political change; in particular, for supporting “International Development” with ICT. We look at an interdisciplinary research project with goals and funding, but no clearly defined beneficiary group at start, and how amorphousness contributed to impact. The reported project researched a bridging tool to connect producers with consumers across global contexts and show players in the supply chain and their circumstances. We explore how both the nature of the research and the tool’s function became contested as work progressed. To tell this tale, we invoke the idea of boundary objects and the value of tacking back and forth between elastic meanings of the project’s artefacts and processes. We examine the project’s role in India, Chile and other arenas to draw out ways that it functioned as a catalyst and how absence of committed design choices acted as an unexpected strength in reaching its goals.

The Panopticon and the Performance Arena: HCI Reaches within

Light, A. and Wright, P.C. (2009) The Panopticon and the Performance Arena: HCI Reaches within, in Proc. INTERACT 2009, Uppsala, Aug 2009

The impact of new technologies is hard to predict. We suggest the value of theories of performativity in understanding dynamics around the convergence of biomedical and information technology. Drawing on the ideas of Butler and Foucault, we discuss a new, internal, context for HCI and raise potentially disturbing issues with monitoring health. We argue that by adopting explicitly social framings we can see beyond the idea of medical interventions to tools for wellbeing and recognize more of the implications of looking within.